Shipping policy

Thank you for shopping with Glowpop! Below is everything you need to know about how we process, pack, and ship your order.

📦 Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed and another with tracking info when it ships.

If we’re experiencing high order volume or delays (such as during new launches or holidays), we’ll keep you informed via email or on our website.

đźšš Shipping Rates & Delivery Times

We offer standard shipping across the U.S. via trusted carriers like UPS, USPS, or FedEx.
Shipping costs and delivery estimates are calculated at checkout based on your location and chosen shipping method.

Estimated Delivery Times (U.S. Orders):

  • Standard Shipping: 3–5 business days

Note: Delivery times are estimates and may vary depending on your location or carrier delays.

🇺🇸 U.S. Shipping Only (for now)

We currently ship only within the United States, but we’re working on expanding. Stay tuned!

âť—Shipping Delays & Issues

Glowpop is not responsible for delays caused by the carrier, weather, or events outside our control.

Once your package leaves our facility, it’s in the hands of the carrier — but we’ll do our best to help if something goes wrong.

If your tracking hasn’t updated in a few days or your order appears lost, email us at info@drinkglowpop.com and we’ll assist ASAP.

đź“® Incorrect Addresses

Please double-check your shipping info before placing your order. We can’t guarantee address changes after an order is submitted. Orders shipped to incorrect addresses due to customer error are non-refundable.

đź’Ą Damaged or Lost Packages

If your order arrives damaged or goes missing in transit, email us at info@drinkglowpop.com within 7 days of delivery (or expected delivery) with your order number and photos if applicable.
We’ll make it right.

Questions?

Email us any time at info@drinkglowpop.com — we’re here to help.