Refund policy

🌟 Glowpop Return & Refund Policy

We hope you love your Glowpop, but if something’s not right, we’re here to help.

Help! My order arrived damaged!

Email us at info@drinkglowpop.com within 7 days and we’ll fix it ASAP.

Can I return my order?

Unfortunately, we can’t accept returns for consumable products.

📦 All Sales Are Final

Due to the perishable nature of our products and food safety standards, we’re unable to accept returns or exchanges. This helps ensure every can of Glowpop arrives as fresh, safe, and enjoyable as intended.

đź’¸ Refunds & Replacements

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll make it right with a replacement or refund—whichever you prefer.

To request a refund or replacement, email us at [your email] with:

  • Your order number

  • Photos of the issue (e.g., damaged cans, packaging, etc.)

  • A brief description of the problem

đź•’ Processing Time

Approved refunds or replacements are typically processed within 5–7 business days.

❗️Please Note:

  • We do not refund shipping fees unless the error was on our end.

  • We’re not responsible for orders marked "delivered" by the carrier but reported missing.